Samsung Smart Door Lock App Not Working

Since the last samsung update my galaxy s7 phone trusted places is not working to keep my phone unlocked after it times out for the 4 hour period of inactivity. Smart locks on the classic app is a nice app for basic user management add and delete if you forget your code you ll have to delete and recreate a user. Here are the possible solutions to fix android oreo smart lock not working on android or samsung galaxy.

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Real time checking of door lock condition.

Samsung smart door lock app not working.

Either one is compulsory. The smart lock feature is helpful to unlock your devices without touching like on body detection trusted places trusted devices trusted face and trusted voice. If this is the case smart lock will stop working as trusted places needs a fairly recent location report before it will unlock your phone. Enter your screen lock pattern and if it is not enabled then do it because you can t use smart lock without a pattern pin or password.

Further to the advice offered by biker74 i recommend restarting your phone in safe mode to see if your smart lock issues persist. It works fine after a reboot but then if i go past the 4 hour inactivity point and have to re enter my pin it then asks me for my pin each time i use the phone. What you need to do is open google. You can safely use the classic app for now using your same samsung credentials and it ll open up many new features and custom lock controls which aren t there as yet in the new st app.

This article contains troubleshooting tips for issues you may experience w. This feature requires a recent location report to work therefore not updating its location can make your trusted place feature on smart lock to stop working. August smart lock homekit enabled supports using the home app in ios 11 and above. There s a chance that your phone simply hasn t updated its location status in a while.

If you install the samsung smart door lock app you can experience various services anytime and anywhere including checking the door lock condition of your home opening doors with the door lock and issuing one time keys for visitors. Once inside click on smart lock. Several users reported smart lock blank screen in android or smart lock. So to get lock on your location open google maps and tap the compass icon near the bottom right corner.

If not then the problem is stemming from a third party application which will need to be removed in order for the feature to function as intended.

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