Head over to our blog here to read more about mediation and what it could mean for samsung ice maker owners.
Samsung french door ice maker broke apart.
The parties have two weeks to mutually decide upon a mediator.
Contact samsung s customer support department at 800 726 7864 if basic troubleshooting doesn t address your ice maker s issues.
In addition to the social media complaints there is also a class action lawsuit filed in 2017 involving ice maker issues for certain samsung french door refrigerators.
The proposed class action filed over defective ice makers in certain samsung fridges has been ordered by the court to private mediation.
The company s official website also offers a service scheduling tool.
A proposed class action lawsuit filed back in february 2017 alleges these ice makers are defective and have caused substantial and sometimes costly problems for consumers.
The suit says owners of the affected samsung fridges have dealt with among other troubles.
It is currently in mediation.
Save hundreds of so do this before you call for service.
How to reset ice maker for samsung refrigerator french door.
Certain models of french door samsung refrigerators come with built in ice makers.
When we looked in the freezer we thought it was strange they had 2 old fashioned ice trays.
Seems the ice maker freezes up.