If your refrigerator is in demonstration mode unplugging it then plugging it back in resets the refrigerator to regular mode.
Samsung french door fridge freezer not cooling.
My samsung refrigerator is not cooling but my freezer is ok 01 the evaporator coils are frosted over the defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils.
Unplug the refrigerator for 1 minute then plug it back in.
If after 3 hours the fridge is still not cooling service is required.
Make sure that the unit is leveled.
The evaporator coils are frosted over.
If the refrigerator still does not cool service is required.
Press and hold both the energy saver and power freeze buttons for 3 seconds this method may vary across different models please check the full user manual for your fridge.
When the defrost sensor trips it shut off power to the defrost heater.
If the refrigerator is not in cooling off mode has power and is still not cooling at all unplug the refrigerator or flip the circuit breaker for 2 minutes then plug it back in.
Make sure that the condenser coils are not covered with dust.
When the evaporator coils get covered with frost evaporator fan unable to circulate cold air within the fridge due to blockage and fridge will not be cooling.
A properly leveled unit can prevent potential cooling issues noises or leaks your refrigerator needs to be level.
You can clean the coils easily with a rag or vacuum cleaner with a brush attachment.
The refrigerator will not cool properly when empty.
If the refrigerator is plugged in and powered on but it is still not cold enough you may have accidentally placed it or left it in demo mode.
3 vacation mode vacation mode will keep the freezer on but the fridge compartment will run at 15 c which will feel warmer than usual.
Cut the power to the refrigerator for 2 minutes unplug it or flip the circuit breaker and then restore power.
If all of this has been completed then service repairs is what is needed.
You can use volt ohm meter to check the defrost sensor for continuity.
If the defrost sensor trips because it s not working correctly frost builds up on the evaporator fins eventually making the refrigerator and freezer not cool well.
Initial problem related with defrost cycle.
Or if your fridge or freezer is not cooling enough you may need more clearance space and to leave the doors shut.
If it is in demo mode the display will read of of which will disable the compressor in order to save electricity when the refrigerator is on the showroom floor.
If your samsung refrigerator is not cooling either in the french door fridge or bottom freezer it may be in demo mode and need a reset.