Reset the combination on your luggage by pushing and holding the button next to the lock inside the suitcase.
Samsonite luggage lock not working.
If you re using a brand new lock check the dials before turning them.
Find the number dials on your combination lock and spin them to 0.
Set the numbers on the side of the lock to read 000.
Rotate the numbered wheels one at a time to the new combination and release the button.
Move the dials on the samsonite bag to 0 0 0 0 if the bag only contains three dials set the dials to 0 0 0 this is the factory default lock combination.
If you still can t open the.
Push in and hold the small button.
If the combination does not open the lock repeat steps 1 through 4 and test the lock again.
If you still have a problem with the combination lock contact the nearest authorized repair center to your zip code for repair assistance.