Ring Pro Power Kit V2 Not Working

Setting up your ring video doorbell pro in the ring app.

Ring pro power kit v2 not working.

How to bypass your internal doorbell with the pro power kit v2 for ring video doorbell pro if you ve verified that your doorbell transformer supplies 16 volts ac at 30 va but your ring doorbell is not functioning correctly you may need to bypass your internal doorbell. Night vision doesn t work. If you do have an existing bell you ll need to check that your pro power kit is properly installed. If you ve been sent a pro power cable for the purpose of bypassing your doorbell visit this article for instructions.

I was changing the transformer for my ring video doorbell pro because i was having power issues where the doorbell would freeze when someone rang it. Now that the pro power kit is installed you re ready to install your ring video doorbell pro. If you do not have a pro power kit v2 click here for phone numbers to contact our community support team. The most common fix for power issues is bypassing your doorbell with a pro power kit v2.

If the bypass method doesn t solve your power problems or you don t want to bypass your doorbell mechanism consider upgrading your transformer. Download the manual ring video doorbell pro. Ring pro works fine for a couple of events and then stops working. If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.